LEGAL DISCLAIMER & TERMS OF USE
Effective Date: September 21, 2025
SurgePoints (“we,” “our,” “us”) values your trust and respects your privacy. This notice explains, in plain language, how we handle information you choose to share with us through our website, contact forms, or service-related communications.
Because we provide counseling and leadership-development services, some of the information you provide may include personal or sensitive details. We handle that information responsibly and confidentially.
Information We Collect
We may collect limited personal information such as: Your name, email address, and phone number Information you provide through contact or intake forms Communication history if you reach out by email or web form General website usage data (e.g., device type or IP address) collected automatically through basic analytics tools.
We collect only what is needed to respond to inquiries, schedule appointments, or provide requested services. We hold client information for 7 years. After that it is destroyed.
How We Use Your Information
We use the information you provide only to:
Respond to questions or service requests
Schedule appointments or consultations
Maintain necessary administrative records
Comply with professional, ethical, or legal obligations
We do not sell or share personal information for marketing purposes.
Confidentiality & Professional Standards
All information shared with SurgePoints is treated as confidential within the limits of the law and professional ethics. Information may be disclosed only when: You provide written consent, or Disclosure is required or permitted by law (for example, if there is risk of serious harm to yourself or others, or in response to a valid legal request).
Data Storage & Security
We use reasonable physical, electronic, and administrative safeguards to protect information from unauthorized access or disclosure. While no system can be guaranteed 100 % secure, we take steps consistent with industry standards and professional requirements to maintain the confidentiality of client information.
Cookies & Website Analytics
Our website may use basic cookies or analytics tools to understand general visitor activity and improve user experience. You can adjust your browser settings to block or delete cookies if you prefer.
Disclaimer of Services
Information on this website is provided for general informational purposes only and should not be considered professional or medical advice. Engaging with the site or contacting us does not create a counselor-client relationship until formal services are established.
Our services are not a substitute for emergency medical or mental-health care. If you are in crisis, call 911 (or your local emergency number), or go to the nearest emergency department.
Changes to This Notice
This policy may be updated periodically.
Contact Us
If you have any questions about this Privacy & Legal Notice or how your information is handled, please contact: SurgePoints Counseling & Leadership Development -17505 N. 79th Ave Suite 410, Glendale AZ 85308
623-800-7980
admin@surgepoints.com